Crown Transit Services
Our Commitment
Our mission is to provide:
- Safe transportation
- Reliable service
- Professional communication
- Peace of mind for families
Pickup Procedures
Parents Must:
- Have students ready at pickup time.
- Ensure younger children are supervised until pickup.
- Notify Crown Transit Services of absences.
Drivers will wait a maximum of:
3 minutes
before proceeding to the next scheduled stop.
Drop-Off Procedures
Students will only be released:
- At approved locations
- To approved adults when required
- According to transportation instructions provided by parents
Illness Policy
Students should remain home if they have:
- Fever
- Vomiting
- Diarrhea
- Contagious illness symptoms
Students must be symptom-free for 24 hours before returning.
Rider Conduct
Students are expected to:
- Remain seated
- Follow driver instructions
- Respect others
- Keep hands and feet to themselves
- Use appropriate language
Emergency Procedures
In case of:
Vehicle Breakdown
Parents will be notified immediately.
Medical Emergency
Emergency services may be contacted if necessary.
Severe Weather
Transportation may be delayed, modified, or canceled.
Crown Transit Services
Service Interruption & Emergency Closure Policy
Crown Transit Services is currently an owner-operated business. While every effort will be made to provide reliable and consistent transportation services, there may be rare situations that prevent operations from running as scheduled.
These situations may include:
- Driver illness
- Family emergencies
- Vehicle breakdowns
- Severe weather conditions
- Road closures
- Safety concerns
- Other unforeseen emergencies
Parent Notification
In the event transportation services cannot be provided, Crown Transit Services will make every reasonable effort to notify parents as soon as possible.
Notification methods may include:
- Phone call
- Text message
Whenever possible, notice will be provided no later than:
- Evening before service for known situations
- At least 2 hours before scheduled pickup for unexpected situations
- Immediately upon becoming aware of an emergency situation
Temporary Service Suspension
Parents understand that Crown Transit Services is currently operated by a single owner-driver and does not maintain a guaranteed substitute driver at this time.
If an emergency or illness prevents transportation services from being provided, service may be temporarily suspended until operations can safely resume.
Vehicle Breakdowns
If a vehicle breakdown occurs during transportation:
- Passenger safety will be prioritized.
- Parents will be notified immediately.
- Emergency contacts will be updated as needed.
- Alternative transportation arrangements may be coordinated when available.
Service Credits
If transportation services are canceled by Crown Transit Services for a full day or multiple consecutive days, account credits may be issued at the discretion of management.
Credits may be applied toward future transportation services.
Future Growth Commitment
As Crown Transit Services grows, the company intends to establish backup driver coverage and additional vehicles to reduce service interruptions and improve operational reliability.
Commitment to Families
While emergencies cannot always be prevented, Crown Transit Services is committed to communicating promptly, operating transparently, and minimizing disruptions whenever possible.
We appreciate the understanding and support of the families we serve as we continue building a dependable transportation service for our community.